Wednesday, August 26, 2009

More Dr. Austin Chen Problems

Ugh. The best decision I could have made was switching from Dr. Chen to Dr. Charnes, but that doesn't mean that I'm not still dealing with lingering Dr. Chen grief!

About two weeks ago, I filled out the required record transfer forms and faxed the request over to Dr. Chen, but her receptionist (the office consists of only Dr. Chen and the receptionist) soon after left me a phone message questioning the forms.

I tried calling her back for over a week, but, because the receptionist went on vacation, nobody was answering Dr. Chen's phones. Now, my situation wasn't dire (even though Dr. Chen never gave me the results of my NT scan--lame of her--and Dr. Charnes needs it ASAP), but can you imagine if you were having a medical emergency and couldn't reach your doctor because she had no backup for her phones? Dr. Chen wasn't even answering her "super convenient" email address.

In any case, I finally got in touch with the receptionist and she told me that she can give me my records, but only if I come into the office to pick them up. But, what pregnant woman wants to haul her ass down to Chambers Street on a hot day to pick up medical records? Sucks.

Ladies, if you're thinking of using Dr. Chen, I highly advise you to interview her first and trust any bad vibes you're getting. Maybe you'll find out that you like her free-spiritedness, but don't wait as long as I did to figure out that you don't.


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